What is accessibility?

Web accessibility is about more than just good contrast and readable fonts.  It’s an inclusive design approach that ensures everyone can access information and services online, regardless of their abilities or circumstances. Building an accessible site means opening the door to everyone, no exceptions.

Even when you know the basics, it’s worth revisiting best practices, exploring new ideas, and staying curious.

Digital accessibility refers to the design and adaptation of digital technologies (websites, apps, software, documents, etc.) so that they can be used by everyone, including people with disabilities. 

Why is this important? 

Just like physical accessibility (e.g., wheelchair ramps), digital accessibility ensures that everyone can navigate and interact with technology, regardless of their abilities.

This concerns in particular: 

• People with disabilities (visual, auditory, motor, cognitive, etc.)
• Older adults who may struggle with technology
• People with reading or learning disabilities
• People in precarious situations who do not have access to recent equipment or a fast connection

Beyond limitations, digital accessibility is not just about inclusion: it improves the user experience for everyone and promotes a fair web environment. 

The principles of digital accessibility 

An accessible website or application must be: 

1. Perceivable→ Content should be visible and understandable to everyone (e.g. subtitles for videos, alt text for images).
2. Operable→ Navigation should be simple and possible without a mouse (e.g. keyboard or voice navigation).
3. Understandable → The information must be clear, with simple language and intuitive interfaces.
4. Robust → The site must be compatible with different assistive devices and technologies (screen readers, voice control software, etc.).

 Going further

Have a projet that needs accessibility improvements? Tell us all about it!

Did you know we also offer training sessions to upskill yourself, your team and your organisation? Check out the training catalog here.